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1. Acceptance of Terms
By accessing or using the Ottawa Shrooms website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our site or services.
2. Age Requirement
You must be at least 19 years of age to browse, order, or receive products from Ottawa Shrooms. We reserve the right to request age verification at any point, including at delivery or pickup.
3. Product Information
All strains and products are described to the best of our knowledge, including potency and lab testing results where available. Effects can vary by individual, and product descriptions are provided for informational purposes only, not medical advice.
4. Ordering & Payment
- Orders are confirmed once payment is received or verified
- Available payment methods are shown during checkout
- Promo codes apply only under the stated conditions and cannot be combined unless specified
- We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud
5. Delivery & Pickup
Delivery windows, including express delivery estimates, are not guarantees and may be affected by traffic, weather, order volume, availability, or other operational factors. Pickup and delivery coordination may occur through email or messaging services. It is your responsibility to provide accurate contact information and be reasonably available to receive or collect your order.
6. Returns & Refunds
Due to the nature of our products, all sales are final once an order has been fulfilled and delivered or picked up. If you receive an incorrect or damaged item, contact us within 24 hours so we can review the issue.
7. Responsible Use
You agree to use our products responsibly, at your own discretion and risk, and in compliance with applicable laws. Ottawa Shrooms is not responsible for the manner in which products are used after delivery or pickup.
8. Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Ottawa Shrooms is not liable for indirect, incidental, special or consequential damages arising from the use of our website, products or services.
10. Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date.
11. Contact Us
Questions about these Terms & Conditions can be sent to ottawashrooms@gmail.com or via WhatsApp at (343) 326-2160.